Squaretalk integrates Firmao to assist companies optimize communication and strengthen consumer relationships.
— Elie Rubin, CEO of Squaretalk
JERUSALEM, ISRAEL, April 26, 2024 /EINPresswire.com/ — Squaretalk, a worldwide supplier of turnkey CCaaS software program, is proud to share a strategic partnership with Firmao, a web-based CRM (Buyer relationship administration) with a module construction that adapts to buyer assist and gross sales departments’ wants.
The collaboration helps companies effectively handle calls, ship messages and have extra customized interactions throughout the CRM platform, considerably lowering the necessity to change between a number of functions and optimizing brokers’ time. The seamless entry to the communication historical past and buyer information inside Firmao gives deeper insights into buyer interactions, preferences and wishes. This results in extra first-time situation resolutions, improved buyer satisfaction and better closing charges.
“The partnership with Firmao will permit us to offer a greater, extra complete resolution that enhances our purchasers’ communication, personalizes their buyer interactions and boosts general proficiency,” mentioned Elie Rubin, CEO of Squaretalk.
Rafał Namieciński, Firmao’s CEO, had an analogous view of the advantages the alliance between the 2 firms will deliver to their purchasers: “By integrating Squaretalk’s communication instruments straight into Firmao CRM, companies can streamline their communication processes, present constant and customized communication and, in the end, have happier clients and strengthen model loyalty.”
The combination with Firmao is now accessible to all Squaretalk purchasers.
About Squaretalk:
Squaretalk is the highest-rated cloud software program supplier that offers contact facilities of all sizes a aggressive edge. It permits in-house or decentralized groups to assist their present purchasers and simply attain new ones, enhance communication effectivity, and considerably scale back prices and agent turnover. The Squaretalk platform is user-friendly, safe, and designed to fulfill distinctive necessities. Its seamless integration with 100+ enterprise instruments like Salesforce CTI, Zoho Phonebridge, Hubspot, Freshworks, Freshdesk, Zendesk, Gong.io, Match-trade, Slack, Groups, Dynamics CRM, Google Sheets, and extra.
Change into a Squaretalk accomplice at https://squaretalk.com/companions/
For a firsthand expertise of their companies, e book a free demo at gross sales@squaretalk.com
About Firmao:
Firmao is a Polish CRM / WMS course of automation software program accessible within the cloud. It has been offered in Poland and international markets for 13 years. Devoted to small and medium-sized firms, and because of its modular design, it gives a novel capability to shortly and simply adapt to the precise wants of any firm. Firmao could be simply built-in with greater than 1,000 exterior IT techniques. Firmao is a European various to American techniques akin to Salesforce, HubSpot, Indian Zoho and Russian Bitrix24.
Elie Rubin
Squaretalk
+972 72-246-3700
electronic mail us right here
Go to us on social media:
Fb
Twitter
LinkedIn
YouTube
