This submit is a part of a collection sponsored by AgentSync.
When Service Insurance coverage Firms determined to broaden nationwide, what was as soon as a mildly cumbersome activity (for simply the state of Texas), morphed right into a Herculean problem. The shift from a state-specific focus to a nationwide presence meant grappling with the patchwork of producer licensing rules and processes throughout all 50 states.
This new problem led Service Insurance coverage Firms to discover a new resolution. By partnering with AgentSync, this employees compensation insurance coverage chief was capable of take what had beforehand been days of labor down to simply a few minutes.
Learn Service Insurance coverage Firms’ full success story right here
The earlier than state: low-tech and tedious
Jay Howard, Director of Compliance and Threat Administration at Service Insurance coverage Firms, discovered himself on the helm of a newly established compliance division, as the corporate started its transition from working solely within the state of Texas to offering employees compensation insurance policies nationwide.
Traditionally, appointing producers in only one state was sufficient to take up Howard’s weekends as a result of he needed to fill out paper kinds by hand and mail them to the Texas Division of Insurance coverage with a examine for every producer. Howard instantly knew that he couldn’t scale up Service Insurance coverage Firms’ nationwide presence with out the assistance of recent expertise to expedite the method.
Makes an attempt at an answer
Earlier than diving into AgentSync, Howard’s small compliance staff tried making do with one thing the corporate already had: an IT ticketing system. They rapidly realized the downsides of making an attempt to make use of the unsuitable software for the job. Like many groups that attempt to repurpose one thing they’ve into what they actually need, the “resolution” created as many new issues because the few issues it improved.
Howard quickly realized the one actual resolution to his staff’s downside was to discover a fashionable expertise platform that was deliberately constructed with compliance administration in thoughts. Fortunately, given the intense nature of market conduct and the scrutiny each insurer is below, Howard stated he didn’t have a tough time making the case for an automatic compliance resolution to his leaders at Service Insurance coverage Firms.
The answer that stood out from the group
“AgentSync’s agility was an enormous promoting level for us. That, and the safety and cloud-based nature we noticed AgentSync had set it other than others we had been contemplating, particularly from our technical stakeholder’s perspective.”—Jay Howard, Director of Compliance and Threat Administration
With management’s buy-in, Howard began his seek for the correct insurance coverage compliance expertise resolution. For a lot of in his place, getting the IT division’s buy-in is a problem when taking a look at any new software program. Fortunate for Howard, an IT chief was truly the primary one to counsel looking at AgentSync.
As soon as Howard dug deeper, it was clear that AgentSync stood out from the competitors. Service Insurance coverage Firms prioritized info safety and the technical agility of their resolution, each of which had been key promoting factors once they examined AgentSync.
How AgentSync helps Service Insurance coverage Firms
With AgentSync, the time to handle producer appointments plummeted from two days to mere minutes, permitting Service Insurance coverage Firms to:
- Get rid of time-consuming and laborious duties that workers beforehand needed to work extra time to finish
- Get pleasure from full peace of thoughts that no producer is promoting in any state with out the correct appointments
- Present everybody from the compliance staff, accounting, management, and regulators fast entry and a clear view of any info they want
- Shortly export knowledge at regulators’ request with out spending any additional time
Moreover, AgentSync’s affect at Service Insurance coverage Firms prolonged past operational efficiencies. It basically improved the each day work life for these in control of managing agent appointments and compliance. “The primary profit I seen once we obtained AgentSync was that I wasn’t spending my weekends catching up on processing appointments by hand anymore,” Howard shared.
Learn Service Insurance coverage Firms’ full success story right here
Prepared to remodel your compliance course of?
If Service Insurance coverage Firms’ journey from compliance chaos to streamlined effectivity resonates with you, it’s time to discover what AgentSync can do in your group. Contact us right now to talk with one among our insurance coverage compliance consultants.
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