PIA National names CSR of the Year

Jennifer DeGeorge (pictured), certified insurance counselor of Vizance Insurance, has been named the 2024 PIA National CSR of the Year.

The annual award is given by the National Association of Professional Insurance Agents (PIA) to outstanding customer service representatives working for a PIA member insurance agency and recognizes a CSR who has improved operations of the agency.

DeGeorge was selected for the award at the PIA’s Mid-Year Leadership Conference in Virginia.

The PIA said her resume, commendations from peers, and leadership of PIA of Wisconsin’s Young Professionals Insurance Network “solidified her selection” as this year’s award recipient.

Vizance president Jeffrey Cardenas commented on DeGeorge’s award, saying she had

“consistently” demonstrated a commitment to excellence in her role.

“Her unwavering dedication to providing unparalleled service to our clients has significantly contributed to our agency’s success and reputation,” Cardenas said.

“Her professionalism, combined with a genuine desire to assist and support our clients, sets her apart as an exemplary customer service representative,” he added.

In her acceptance speech, DeGeorge said “helping others” has always been something she is passionate about. She also noted that at Vizance, she can help business owners protect their dreams and employees every day.

“As we know, insurance isn’t everyone’s favorite necessity, but my goal is to change that outlook one positive interaction at a time,” DeGeorge added.

The PIA of Wisconsin commended DeGeorge for her dedication to her profession, her colleagues, and her clients.

DeGeorge received the PIA award after being selected as Wisconsin’s outstanding CSR of the year.

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