IAT Insurance Group, a specialty property and casualty insurance carrier, has selected CLARA Analytics Claims Document Intelligence Pro (Claims DocIntel Pro) as its newest AI platform to boost its auto and general liability claims process.
IAT aims to leverage Claims DocIntel Pro, a powerful generative AI solution, to help streamline processes, reduce costs, and eliminate errors across the Group’s claims operations.
Claims DocIntel Pro was built to help adjusters operate more efficiently and effectively by rapidly identifying bad faith doctrines, time-sensitive conditions, and key medical issues.
It does this through a combination of best-in-class generative AI models with CLARA’s own proprietary AI tools.
The product generates summaries based on salient details within claims, builds treatment timelines, and assesses the risk of claim escalation. It also alerts adjusters when action is needed.
According to CLARA, Claims DocIntel Pro can deliver remarkably insightful recommendations based on millions of data points and a carrier’s own historical data. This is thanks to the product’s models being trained on CLARA’s large contributory database of closed claims.
“Generative AI offers a lot of promise, but it must be applied correctly, with great diligence and understanding of compliance nuances,” said Trent Haas, Executive Vice President and Chief Claims Officer at IAT Insurance Group.
He continued: “CLARA brings deep knowledge and experience in claims and thoughtfully leverages technology to help address lengthy, tedious processes. We are excited by the time savings and claim insights from Claims DocIntel Pro and look forward to watching the ways it will improve our claims process and positively impact both our adjusters and customers.”
Heather H. Wilson, CLARA CEO, commented: “IAT Insurance Group is a forward-thinking carrier. Its team understands the power of generative AI and how it can be a game-changer for their adjusters as well as their bottom line.
“We are honoured that they have become a champion of Claims DocIntel Pro. This underscores the value of our transformational product as we work to define the future of claims.”
