The Australian and New Zealand Institute of Insurance and
Finance (ANZIIF) is proud to announce our partnership with
InsurePride.
InsurePride is an organisation dedicated
to advancing LGBTQIA+ inclusion in the insurance sector
through advocacy, research, and collaboration. This
partnership reaffirms ANZIIF’s commitment to championing
diversity, equity, and inclusion in the
industry.
Alongside our partnership with InsurePride,
ANZIIF is thrilled to present our new professional
development activity, Creating Inclusive Insurance
Experiences, available to ANZIIF members.
Developed in
response to the Worth the Risk report released by
InsurePride and the Victorian Pride Lobby, this activity
explores the experiences of LGBTQIA+ individuals within the
insurance industry.
Research shows that
LGBTQIA+ insurance customers face disproportionately higher
levels of discrimination and claims denials compared to
other policyholders. This activity aims to raise awareness
of these challenges, while equipping insurance professionals
with practical strategies to foster inclusivity, improve
customer experiences, and become better
allies.
We would like to thank Paul
Bennell, Co-Chair at InsurePride, for his contributions to
the development of this activity.
“Creating an
inclusive insurance ecosystem should be something all
insurance professionals strive toward. Through our
partnership with ANZIIF we have developed an industry
leading module, which will allow us all to take a big
positive step forward for our industry and our customers,”
Paul Bennell says.
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ANZIIF also offer a number of
additional resources highlighting LGBTQIA+ experiences in
insurance. These have been made available to the public for
a limited time.
- Greater
expectations — making insurance more inclusive for
LGBTIQA+ customers, Article - Diversity
and inclusion: the business case for a fair go, Journal
Article - Worth
the Risk – Exploring Current and Emerging D&I Trends,
Webinar with Paul Bennell and Metz
Ronan
“Inclusivity is something that is
necessary for a thriving and equitable insurance
industry,” says ANZIIF CEO Katrina Shanks.
“Every
customer, regardless of their background or identity,
deserves fair and respectful treatment. Through education,
we can highlight the unique challenges that LGBTQIA+
customers face and drive meaningful change within the
industry.”
To view the PD activity available to
members, click
here. To view the Worth the Risk report, click
here.
