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Reading: Commonwealth Bank to trial artificial intelligence at call centres

Commonwealth Bank to trial artificial intelligence at call centres

Last updated: 2024/09/17 at 1:13 AM

The Madras Tribune

Video: Commonwealth Bank to trial artificial intelligence at call centres

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Commonwealth Bank to trial artificial intelligence at call centres

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Artificial intelligence is being trialled at Commonwealth Bank call centres as part of a project called ‘Hey CommBank’ which uses ChatGPT technology.

September 17, 2024 — 11.07am

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